The US Citizenship and Immigration Services today said that it has returned all the petitions of H1-B visas

The US Citizenship and Immigration Services today said that it has returned all the petitions of H1-B visas, popular among Indian IT professionals, that were not selected in the computer-generated lottery system in April.

The US Citizenship and Immigration Services today said that it has returned all the petitions of H1-B visas, popular among Indian IT professionals, that were not selected in the computer-generated lottery system in April. The H1-B visa is a non-immigrant visa that allows US companies to employ foreign workers in speciality occupations that require theoretical or technical expertise. The technology companies depend on it to hire tens of thousands of employees each year from countries like India and China. H1B Visa Process Check UT Evaluators

The US Citizenship and Immigration Services (USCIS) said that it has returned all the unselected H-1B petitions for the fiscal year 2019, beginning October 1 which were submitted to the agency in April. The Congressional-mandated cap of 65,000 H-1B visas and another 20,000 in the advanced degree categories were reached within the first five days after the USCIS started accepting H-1B applications.

As an H-1B non-immigrant, the applicant may be admitted for a period of up to three years. The time period may be extended, but generally cannot go beyond a total of six years. However, there are some exceptions to it. On April 6, around 94,213 H-1B petitions were received in the general category and 95,885 in the advanced degree category, as a result of which the federal agency resorted to a computerised draw of lots to select the successful applicants. Petitions of those not selected have now been returned, the USCIS said. For H1B Visa Evaluation Visit UT Evaluators

The H-1B application process began from April 2 as the top federal agency temporarily suspended the premium processing of all such work visas subject to fiscal cap. The suspension of premium processing of all the H-1B petitions which are subject to the annual caps is expected to last until September 10, 2018.

During this time, the USCIS said it will continue to accept premium processing requests for the H-1B petitions that are not subject to the fiscal 2019 cap. According to the USCIS, between 2007 and 2017, it received the maximum number of 2.2 million H-1B petitions from high-skilled Indians. India was followed by China with 301,000 H-1B petitions during the same period.

Benefits Of Call Routing And Call Forwarding

One of the most common advanced call routing techniques is time of day routing, which allows you to send calls to different numbers or locations based on the time of day that the call is received. For example, you may choose to create a time of day routing rule that sends all calls to your main office phone number from 8 AM to 5 PM. Then, you may have another rule that sends incoming calls to an outsourced support service that handles your calls outside of normal business hours. This ensures that your business never misses a customer call. Check for  Benefits Of Call Routing And Call Forwarding in Linkedphone

Being available at all times is a must for any business owner if they want to guarantee customer satisfaction. This is why it is highly beneficial to have a call forwarding feature implemented into a cloud phone system, because this way callers can reach you no matter where you are. “Wait, wasn’t that supposed to be call routing?” you may ask. And your confusion would be totally understandable; indeed, call forwarding and call routing are eerily similar to each other, since they are both intended for connecting the caller to the next available person.However, as much as call forwarding and call routing are confused for one another, there are some slight yet important differences between the two.

Call Forwarding

Also known as follow-me find-me, call forwarding is a set of commands that ensures calls are automatically forwarded to another number or numbers should the initial line be busy or unavailable, such as if your main business phone number is engaged or out of hours.In simpler words, when the phone numbers you have provided to the cloud phone system are called, they will all start ringing simultaneously or sequentially based on the call order settings determined earlier. But if the caller is unable to reach you, the system acts according to your command and the call is either directed to voicemail or is disconnected.

The benefits of call forwarding – aside from being available for anyone connected to your phone system – is that no matter where you are, your clients can reach you during business hours regardless of your availability without even noticing that their calls have been forwarded to another phone number. With call forwarding one phone line is more than enough to keep your business running, since calls can be automatically forwarded to your employees’ cell phones until one of them is connected to the caller.Call forwarding eliminates geographical problems, too: your office can even be in a different state, since with properly programmed call forwarding added into the mix a local number can automatically push calls to your main line. And we haven’t even mentioned that call forwarding is a true lifesaver in cases where the system is down for whatever reason, as the system will continue looking for an answer even if the main number is temporarily disconnected.

Call Routing

Call routing is higher in the ‘hierarchy’ because, unlike call forwarding where the caller is usually put on hold till the right person is reached, call routing is a feature that connects a call to the correct end point immediately or navigates the caller to the right person or extension based on different criteria determined by the phone system’s administrator.With these criteria even the simplest thing can be set up, like what should happen to incoming calls during and after business hours or during holidays. However, thanks to the fully programmable dial paths (better known as answering rules) the system’s admin can create a more complex set of instructions. For instance the system can connect calls directly to you, forward a call to a colleague or switch to voicemail according to individual caller IDs entered into the system’s memory. But there is more: call routing can be programmed in such a way that callers could direct themselves to the right extension via dial commands following the instructions of an auto-attendant.

Virtual Phone System Is a Perfect Phone Solution for Incipient Companies

With a Virtual PBX Phone System you can avail the functionality of a traditional PBX without the need for buying /installing any equipment. Instead the PBX system will be maintained at the service provider’s site. You can add new features and expand the system with ease.An efficient PBX system is a compelling necessity for a company’s business communication more so for incipient businesses. Any ineffective communication system can cripple an incipient business and retard its growth.A Virtual or Hosted PBX system operates through a service provider. A Virtual PBX service provider caters to a number of companies and hence utilizes multiple PBX systems with redundant components. They have the technical personnel to provide you uninterrupted 24×7 services. Check for Virtual Phone System in Linkedphone

An incipient company can save upfront investment as no purchase of equipment is needed. They also need not the bother about maintenance of hardware. Assured of a reliable PBX service, an incipient company can focus on their core business activities.The scalability of a hosted PBX phone system is a major plus for an incipient company. You can expand the system as your business grows and this means that at any given point in time – you will be paying only for what you use. This can result in huge cost savings as there is no overbuying.By equipping your incipient business with a feature-rich PBX phone system, your customer calls can be handled in a professional manner. This type of PBX will also enhance your company image. This phone system will also improve your employees’ work output and productivity.

To help incipient businesses communicate effectively with their customers, PBX phone systems provide sophisticated features that are found in costly telephone systems used by big corporations. These include auto-attendant, automatic call distribution, call forwarding, voice to email, call conferencing, call waiting, fax to email, music on hold, caller ID and lot more.Incoming calls are attended by the virtual receptionist with recorded business greetings. Callers are presented with options like dial-by-name, dial-by-extension etc. The virtual PBX system adroitly manages several simultaneous incoming calls and performs call routing without sending out connection busy signals. In short, there is no need for you to employ a special receptionist/telephone operator as all these functions are fully automated.

Using the find-me/follow-me call forwarding option, calls to main business numbers can be answered on your cell phone or other landlines assigned as extensions. This feature enables your employees to work from anywhere. Calls that are not answered are instantly transferred to the voicemail system, enabling callers to place voice messages. This feature not only improves the overall communication efficiency but also ensures no incoming customer calls are missed.As stated earlier, to avail in full the capabilities of PBX phone systems Psychology Articles, it is not necessary to set up any expensive premise-based hardware. The service providers maintain the equipment at their site and PBX functionalities are offered through broadband Internet or telephone networks at reasonable monthly rent. The virtual PBX is totally versatile and the features and functionalities can be tailored according to the distinct requirements of a subscriber.

Maruti Suzuki Vitara Brezza Review & Test Drive

Maruti Suzuki Vitara Brezza Overview

Within no time the concept of a compact SUV gained a lot of traction in the Indian market. That is because one gets the feeling of driving an SUV sitting high up along with its practical size for urban driving conditions and most importantly it doesn’t cost a bomb. We are seeing this segment getting crowded year after year but India’s largest ca rmaker Maruti Suzuki didn’t have anything to offer, until now. The Vitara Brezza has been engineered and developed entirely by the Maruti Suzuki team in India achieving high localisation. Looking at the price positioning and features offered, we are quite sure it’ll sell in big numbers but how does it perform in terms of drivability and practicality? We find out. For information on contact details of Maruti car dealers in Bangalore

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Maruti Suzuki Vitara Brezza Style

Like all the other prominent names in the compact SUV segment, the Vitara Brezza too has the muscular and stubby stance which makes it larger than what it actually is. The lifted off frontal stance with a boxy design with clear lines make it look a bit old school, but then, there are some clear details in its design, which makes it an SUV of today’s times. The Vitara Brezza is actually based on the XA-Alpha concept which Maruti Suzuki previewed few years ago at the Delhi Auto Expo, and while it isn’t as flashy as the latter and has got a much toned down design in its production guise, it gets a number of design cues and features, making it a contemporary vehicle.Starting off from the front, the Vitara Brezza gets a lifted off stance with a chunky looking chrome grille, which gets squared off fins within it clearly inspired from the XA-Alpha’s front grille. The headlamps have a simple rounded rectangle like design, but then, they do get funky looking projector bulbs with daytime running LEDs. The front bumper too has a bulgy design, with black claddings and prominent positioning of fog lamps with turn indicators placed above them, which is something other vehicles in its segment are not having.

The side profile of the Vitara Brezza  does get a rather clean profile with two sharp creases – one running from the front headlamp and ending up on the rear door, and the other being below of it which starts on the rear door and ending up in the rear tail lamp. The black colored body cladding form the front bumper is extending all the way onto the sides as well, giving it a lofty stance, which is further complemented with its high 200mm ground clearance. The top most variant of ZDI+ gets a dual tone treatment for its roof, which gives it a stance of a floating roof. The doors and mirrors have got very mild design, making the overall side profile appear boxy. However, the 5-spoke alloy wheels have been given a very nice and upmarket design treatment.At the rear, the Vitara Brezza has got a bulky stance, thanks to the wide profile accentuated by two big trapezoidal tail lamps and a big thick chrome bar with the name of the car embodied on it, much like what we have already seen on the Renault Duster. These tail lamps do get the same kind of LED light guides as on the front headlamps.

Maruti Suzuki Vitara Brezza Space

On the insides too, the Vitara Brezza has got a boxy treatment with the squared off dashboard, which gets complemented with the detailing and lines on the door panels and center console. matching with the exterior color. While most of the bits like steering wheel, power window switches and the large 7-inch touchscreen are something which we have already seen on the S-Cross, the center console has a different looking rounded rectangle design, which ends up with the Auto AC controls and cup holders. The left portion of the dashboard gets two glove boxes, with the lower of the two being a cooled box.

Where the Vitara Brezza excels is the clever space management it offers. Despite being a sub four meter car, the Vitara Brezza doesn’t feel short on space, and has more than required leg room, head room and boot space of 328 liters, making it quite a spacious car. The rear seats have got the provision of 60:40 split pattern, which can be helpful in extending the boot space, while carrying additional luggage. In terms of features, the Vitara Brezza gets almost everything which we have been seeing in a car of this segment, like projector headlamps with daytime running LEDs, alloy wheels, push button start, dual airbags, ABS with EBD and BA, 7-inch touchscreen music system which gets reverse camera, navigation, voice command system and Apple Carplay, automatic climate control, cruise control, auto headlamps, rain sensing wipers, steering wheel with audio, bluetooth and cruise control buttons, cooled glove box, tilt adjustable steering, electrically adjustable, front center sliding armrest and foldable rear view mirrors and height adjustable driver’s seat.

All in all, the Vitara Brezza does look boxy and not as outstanding or European as its rivals like Ford Ecosport and Hyundai Creta, but then, the features and detailing on the car make it look modern and upmarket.

Maruti Suzuki Vitara Brezza Engine

The Brezza has been launched with a single engine option – the ubiquitous DDiS200 unit. The Fiat-sourced four-cylinder, 1.3-litre turbo-diesel engine produces 89bhp and a strong 20.4kgm. First impressions are that it is adequately powered with a nice, beefy mid-range; a well-known characteristic of this engine. It’s surprisingly quick too – the 1,197kg Vitara Brezza sprints to 100kph from rest in under 13 seconds, making it quicker than the 1,290kg Ford EcoSport. The Vitara Brezza’s strong mid-range is best experienced in the 40-100kph dash in fourth gear which is dismissed in 15.2 seconds; quicker than the EcoSport’s time for the same increment!

However, this engine is also known for its sluggishness at low revs which continues to be its weak link. Though Maruti has worked to minimise the turbo lag in successive models using this same motor, in the Vitara Brezza too, you can’t miss the fact that below 2,000rpm the engine isn’t quite awake. Although this compact SUV, which comes with reworked gear ratios will amble along quite happily on a part throttle to keep up with the flow of traffic, it’s when you mash your right foot down hard that the engine gets bogged down, especially in the relatively tall third gear. Cross the 2,000rpm mark and there’s a sudden rush of power which doesn’t abate until 5,000rpm. In fact, this engine maxes out at a remarkably high (for a diesel) 5,300rpm, which encourages you to make good use of the strong mid-range and top end. As a result, the Vitara Brezza is a comfortable highway cruiser with ample reserve for overtaking. However, a more linear power delivery and more torque deeper down would have made the Vitara Brezza more entertaining to drive. Hence, to get the most out of this engine you need be in the right gear at all times and this leads us to the gearshift, which again is nothing to write home about. It’s accurate but a touch sticky and lacks the crispness we have now come to expect from most cars in this price bracket. The clutch though is fairly light with good progression, which take the sting out of stop-start driving.

Where the Vitara Brezza impressed us was with its refinement. Sure, there’s no escaping the characteristic drone of the Fiat diesel that filters into the cabin at higher revs, but the Vitara Brezza does feel nicely hushed when driven in a relaxed manner, with road and wind noise well contained.The Vitara Brezza’s suspension comprises front MacPherson struts and a torsion beam at the rear, but what’s noteworthy is that ground clearance is at an impressive 198mm. Base and middle-spec versions get 16-inch tyres while top-end models get 215/60 R16 tyres as standard. Our ZDi+ version came with the bigger 16-inch wheels and did a good job of smothering potholes and bigger ruts in true SUV fashion. However, the suspension is on the firmer side and the thud from sharper edges filter through. Also, on uneven surfaces the ride feels a tad lumpy, but never to the point of being uncomfortable. In fact, the Vitara Brezza does a good overall job of isolating passengers from the road and copes admirably with rough surfaces. The fat Apollo Tyres on our ZDi+ car no doubt soaking up a lot of the shocks.

Maruti Suzuki Vitara Brezza Driving

The Maruti Vitara Brezza is a compact SUV and you don’t expect it to be as fun to drive as its closest rival Ford EcoSport. However, the Vitara Brezza is surprisingly quite engaging to drive on the ghats and confidence inspiring on the straights with its balanced suspension setup. The handling is very predictable as the car follows your steering inputs quickly but not as sharply as the EcoSport. The electric steering is a bit numb in the centre and offers neutral feedback. It is light at slow speeds and weighs up enough for highway cruising. The ride quality is a big USP of the Brezza as it glides over potholes and bumps without getting juddery. Both low speed and high speed undulations are taken care of very well by the suspension setup. Braking is very effective too, we stood on the brakes and it came to a halt without any fuss.

Maruti Suzuki Vitara Brezza Safety

ABS, EBD and dual front airbags for driver and co-passenger are among the vital safety features aboard. While driver side airbag is standard across line-up, the co-passenger side airbag is offered only on the top-spec variant. Other features such as front seat belt pre-tensioners with load limiters, front fog lamps etc also also be available on the SUV. Along with the aforementioned features the Z trims will come with projector head lamps in front, automatic AC, LED daytime running lights, piano finish for centre console, 16 inch alloy wheels, 60:40 split rear seat, steering mounted controls for audio, height adjuster for driver, rear wiper with washer, rear centre arm rest, fog lamps in front and faux skid plates on bumpers. And the range topping ZDi+ variant comes with few extras such as cooled glove box, automatic head lamp, rain sensing wiper, electrically folding wing mirrors, arm rest in front, navigation and reverse parking camera display, push button start and cruise control.

Maruti Suzuki Vitara Brezza Cost in Hyderabad

Maruti Suzuki Vitara Brezza Ex-Showroom Price in Hyderabad ranges from 7,49,184/- (Vitara Brezza LDI Optional) to 9,97,154/- (Vitara Brezza ZDI Plus Dual Tone). Get best offers for Maruti Suzuki Vitara Brezza from Maruti Suzuki Dealers in Hyderabad. Check for Brezza price in Hyderabad at Carzprice

Maruti Suzuki Vitara Brezza Bottomline

There is no denying the fact that the Vitara Brezza is a sure shot winner for Maruti Suzuki with a real possibility of it becoming its bread and butter product in the next few years. It has exciting and yet understated looks, a good interior that comes packed with gadgets and a good mechanical package. Negatives of course include the plastic quality which really needs to be improved and the fact that the NVH levels are just a tad bit too high for our liking. Although we were a bit skeptical about the Vitara Brezza, the car certainly has not disappointed in any form or measure and is certainly something we would strongly advice our readers to buy if you are looking for a new car around the Rs 10 lakh range. All said and done, you have to wonder, does that mid-size sedan or premium hatchback really make any sense anymore?

Hyundai Grand i10 Facelift Test Drive

Hyundai Grand I10 Overview

The Hyundai Grand i10 was launched in global markets as a successor to the i10 but both the models continued to be sold along side each other in India. The Grand i10 has been extremely successful for Hyundai and it is also one of the top 10 selling cars in the country. Hyundai has now given the hatchback a mid-life facelift that brings in refreshed exteriors, additional features on the inside and a revamped diesel engine. For information on contact details of Hyundai car dealers in Bangalore

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Hyundai Grand I10 Design

Hyundai designs its cars brilliantly and the Grand i10 is no different. The Grand i10 follows Hyundai’s elegant Fluidic design language strictly. The car looks beautiful, elegant and premium than any other car in its segment. The Grand i10 matches the design of its bigger cousin Hyundai i20 closely but is more compact than i20. The Grand, as the company likes to call it, is focused on the youth of the country and it does not disappoint. The elegant-looking vehicle has sculptured bodylines, which makes the car very soothing to look at. The subtle crease, which starts just before the front door and connects to the tail lamps, makes the car elegant while the strong-shaped crease on the bottom of the front and rear doors makes the car look very aggressive. Following the Hyundai design language, Grand i10 gets sweeping headlamps, making the front fascia very strong. The fog lamps have been placed very conveniently in the especially-designed dams with black inserts to give it a manly look.

The Grand i10 also gets roof rails in the mid and top variants, which adds to the sporty look. The Grand i10 looks very sporty and the rear spoiler makes things even better. Premium as it can get, Hyundai also offers optional diamond-cut alloy wheels on the top-of-the-line Asta variant and Sportz(O) AT. The Magna and Sportz variants get full size wheel covers, while the base Era model gets just the steel rims. Hyundai has also made a point by equipping body coloured bumpers with all variants. The base model misses out on body-coloured door handles, tail gate and mirrors. Hyundai has made a lot of things exclusive to the top-end variants. The micro roof antenna does not come checked with the base Era model. The Sportz and Asta models get the chrome dipped outside door handles for a premium look. The waist-line moulding, which saves the car from a lot of scratches, is also missing out from the base Era, Magna and Sportz models. The sporty-looking roof rails come as standard only with the Sportz and Asta models. The premium-looking indicators on the outside rear view mirrors also come as standard only with the Sportz and Asta models. Hyundai has made the Grand i10 brilliant but a lot of things are yet missing on the lower variants. Since the car offers a lot on paper, many important features, like ABS and passenger airbag etc. take a back seat in case of the lower variants.

Hyundai Grand I10 Cabin

Step inside & you’ll find yourself wearing a nice, cheery smile near instantly. The cabin is a class act on the Grand i10. Fit & Finish levels are brilliant for the class. The dashboard is neat & well-put together. Get behind the steering wheel & you recognize the parts sharing that’s gone behind the car, but all that doesn’t really matter. You notice the fully-specced out interiors.The seat height adjust, the Bluetooth enabled entertainment systems; auto-folding mirrors, key-less entry & push-button start. Hyundai have even gone ahead & given the car a cooled glove-box for good measure! Plus, there’s enough storage options in the dash, the gear console & the door-pads to keep everyone happy as punch. What’s more, open the trunk & you’ll be delighted to see the amount of space that’s available. There’s enough in there to stow away the weekend luggage for all four occupants, with the backpack & duffel bag for the fifth occupant squeezed right in.

Hyundai Grand I10 Engine

This new hatchback also gets a new power source; an all-new, 1.1-litre, three-cylinder diesel motor (codename: U2) which develops 70bhp. Now, diesel engines and three cylinders don’t really go well together, as both are inherently prone to vibration, so it’s no surprise that the Grand i10 flutters and vibrates softly at idle. This new engine may be essentially Hyundai’s 1.4 four-cylinder unit with a cylinder chopped off, but that creamy idle is gone.Counter-balancing shafts have been used to iron out the inherent imbalance of a three-cylinder configuration, so when you rev the engine, it smoothens out a bit. There is a hint of turbo lag, but after 1,500rpm, the motor pulls cleanly and with a fair amount of enthusiasm. Performance feels smooth and linear at best, but you truly miss that strong surge in the mid-range that is so typical of more powerful diesel motors. The top-end isn’t strong either, and the engine labours as you cross the 3,500rpm mark, so it’s best to upshift early. Refinement on the move, however, is pretty good. At low revs, the engine is never intrusive and it’s only when you near the redline that you can really tell it’s a diesel. It must be said that this motor lacks the punch needed to really make the Grand i10 fun to drive, but the new Hyundai does have the right gearing for city driving. The short gearing makes you feel at home in the city and coupled with short throws, navigating through the box isn’t tiresome. We also had a go in the petrol version of the Grand i10 with the manual gearbox (it’s also available with a four-speed automatic). It uses the same 1.2-litre ‘Kappa 2’ four-cylinder motor as the current i10, which is equipped with variable valve timing (VVT in Hyundai speak).And just like the i10, it feels fairly peppy to drive. It may lack the outright performance of cars like the Swift or the Brio but, the power delivery is smooth and there is adequate power throughout most of the rev-range. You get useable power from 1500rpm and this makes it comfortable to drive in the city. Also, a strong mid-range means you can easily cruise at a reasonable 100kph on the highway and still have some power left in reserve for a quick overtaking manoeuvre.

Hyundai Grand I10 Driving

The Hyundai Grand i10 absorbs bumps nicely, especially the high-speed ones. Road irregularities at low speed do cause some side-to-side body movement because of the slightly soft suspension. The steering is very light in the city and is a tad too over assisted even when you venture into the highway. It feels nowhere connected as say the Celerio’s or even the Figo’s unit. Stability in a straight line though is excellent. I also like the way, except for the tyre noise at high speeds, the engine noise doesn’t enter the cabin. While we have noted in other tests that most of the other Hyundais do have a wooden feel at the brakes, the Grand i10’s units offer plenty of feedback. They do a more than decent job of slowing down the car with the driver knowing the exact biting point of the brakes. This shows in the 100-0kmph braking times which have reduced by .3s as compared to the outgoing car (3.6s).

Hyundai Grand I10 Safety

The Hyundai Grand i10 features a driver-side airbag as standard across the range. On the top-of-the-line Asta variant which we have tested, safety features include dual front airbags, ABS, impact sensing door-unlock, rear defogger and rear parking sensors and camera.The Hyundai Grand i10, for the price, does not offer as many safety systems as the Ford Figo. The Figo, with 6 airbags, ABS and EBD trumps the Grand i10 in terms of safety.

Hyundai Grand I10 Cost in Hyderabad

Hyundai Grand I10 Ex-Showroom Price in Hyderabad ranges from 4,57,937/- (Grand i10 1.2 Era Petrol) to 7,36,961/- (Grand i10 1.2 Asta Diesel). Get best offers for Hyundai Grand I10 from Hyundai Dealers in Hyderabad. Check for Grand i10 price in Hyderabad at Carzprice

Hyundai Grand I10 Conclussion

Hyundai Grand i10 is a very affordable car and by all means is the best choice in its segment. The Grand i10 has a long list of features, which look very good and inviting on paper. The base model somehow misses out on few key things like ABS and passenger airbag. This mid-sized hatchback looks very pleasing to the eyes and comparatively looks better than most cars on the road. The Hyundai Grand i10 packs almost every feature needed in a car in a compact package. With the segment-first features, like the integrated memory, Hyundai has surely attracted many tech-savvy buyers towards the new model. The elegant-looking diamond-cut alloys make the car even more appealing. Important safety features, like the Anti-lock Braking System (ABS) and passenger front airbag, are missing in the standard list, and they come only as an option with higher variants. Hyundai has surely made a point on including all the features in the vehicle but not all are available with the Era or the Magna model. Even with the missing features, the Hyundai Grand i10 is a good choice in the segment and the sales figure of the car just puts concrete to our thoughts.

5 Advantages of Having a Intelligent Call Routing

 

Many types of routing rules can be applied to what bests suit dynamic intelligent call routing the needs of a business. If your organisation has staggered shifts or teams that work in different time zones, time-based routing will direct the incoming calls to the contact centers or agents that are flagged as available for that particular day and time. It can also be adjusted for holidays and other occasions where one team or group may not be working a standard schedule.Geographic routing will take calls and forward to a destination based on the area code of the caller. Automatic Number Identification (ANI) identifies the inbound phone number and uses the set of rules established to send the caller to an agent that is nearest to them. Check for  5 Advantages of Having a Intelligent Call Routing in Linkedphone

If your business is suffering because you are unable to answer your customer’s calls in a timely manner or keeping clients linked to your business, then it may be crucial for you to manage your call routing practices. Currently, there is a variety of call routing software available. With an efficient call routing strategy, you can increase your first contact resolution and thus, create a wonderful customer experience. With the use of an intelligent call routing software, you can identify the caller and then direct them to the respective agent who had helped them previously. To do that, call routing softwares use anarray of information such as Automatic Number Identification (ANI), and other details provided by the caller. One more significant feature of an intelligent call routing software is the automatic call distribution system that deals with first-time callers. Another important feature of this system is phone hour settings that determine what should occur when customers call during nights, weekends, holidays, or non-operating hours. The phone hour settings may include voicemail, call forwarding option, schedule a call option, or automatic hang-up. Calls may also be recorded with a call routing software.

Intelligent Call routing software is a vital component of your business and can be extremely advantageous. Here are the top 5 advantages of intelligent call routing:

Flexibility

With intelligent call routing, your business gets the ability to ensure that customers have the opportunity to speak with a live agent 24 hours a day 365 days a year. This system has been constructed to give access to real-time information about present enterprise situations so that the appropriate support resources are matched with the needs of your customer when he or she calls. Not only are your customers happy about getting their queries resolved, but this system also provides a competitive advantage to your business in delivering resourceful, personalized, and compelling information, in an extremely efficient way.

Scalability

Intelligent call routing software is extremely scalable. It can scale up or down based on your unique business requirements. Businesses can choose from any of the deployment models that can incorporate legacy systems, automatic call distribution, and time division multiplexing IVR systems to allow easy migration and expansion of your call center as per your business needs. This immense scalability grants your business growth at its own pace.

Simplicity

Intelligent call routing eliminates the undue complexities of pre-route and computer telephony integration to develop a solution for routing manifold ACDs, including a multi-vendor platform. By synchronizing the right resources, your callers are directed with the desired outcome with concurrent status matching.

Effective Human Resource Management

With intelligent call routing, your workforce is optimized by utilizing every agent as proficiently as possible. The calls always get routed to an available advisor leading to reduced lost calls and a greater customer experience. By application of modern customer analytics, you can improvise call treatment and routing assessments.

Cost-Efficient

Intelligent call routing can optimize operational costs by ensuring that calls are always routed appropriately rather than being lost or sent to voicemail. This eradicates the revenue losses that occur due to lost calls. Call routing based on skill set can also help capitalize on conversion rates by providing a better customer experience to inbound callers.

Intelligent call routing software offers businesses the capacity to make sure that their clients get to speak with a live agent 24 hours a day throughout the year. In certain industries such as banking and finance, selling or offering services around the clock can result in enormous revenue growth that would have otherwise been impossible.